A satisfied client who had 4 memorials restored in 2012 …

“When I first contacted Brisbane Memorial Care, I was pleasantly surprised to receive a call back within hours.  Mandy is very easy to deal with and she promised to quote on a job for me.  Within a couple of days, she responded with a quote giving me numerous options and ideas so as to allow me to decide what was important and to get the best value for money. And, of course, it wasn’t just some generic quote…she had personally inspected the grave site and was therefore able to provide a bespoke, personal assessment.  All obligation-free.

Even though this was a big project and there were to be corrections to the numbers on the head stone, I had immediate confidence in her ability and that of her stonemason partner to do the job.  The quoted price was very reasonable, the job was done before time, and it was done perfectly.  I could not have been happier with it.

Given my first experience with Brisbane Memorial Care had been so pleasant, I asked for another grave site to be quoted on.  As expected, the job was done superbly and before time.  And Mandy ‘threw in’ a free letter replacement.  After that, I had two in-ground plaques cleaned and repainted…and received the usual unparalleled service and flawless results.  If I had any more work right now, I would not even think of going anywhere else.

Anyone who has dealt with tradespeople knows they can be difficult to deal with, ignore your questions, be inflexible, suddenly find cost overruns or do a poor job.  And when we are dealing with our treasured memorials to loved ones, the last thing you want is someone who simply doesn’t care or fails to appreciate the importance of the work entrusted to them.  You won’t have any of these problems with Mandy and Brisbane Memorial Care.”    

Rob C, 29/11/12